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General Information



Adhesive thermal silicone gel on P4 CPU die?

Adhesive thermal silicone gel such as Shin-Etsu Silicone will set after about 6 hours and form a strong bond between the heatsink and CPU die or other applied surfaces (eg. memory module, chipsets). This type of adhesive thermal compound is strongly not recommended to use on P4 Socket 423/478 CPU die.
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AMD Sempron Support List

Which mainboards and which XPCs support the AMD Sempron processor?
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BIOS-Updates for new Intel CPU functions (XD, TM2, EM64T & EIST)

Owners of the following Shuttle XPC barebone products need to obtain the bios listed or later to get all the functions support.
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BTX form factor

The BTX (Balanced Technology Extended, codenamed Big Water) chassis design was developed by Intel Corp. and introduced on the Intel Developer Forum (IDF) 2003 as a successor of the ATX and MicroATX form factor...
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Compatibility

Do you want to know which components are compatible to your Shuttle XPC? Read the reports.
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Do not fix the Heatpipe screws too tight

All XPCs (exept models with socket 370) are equipped with a Heatpipe Cooling System that has to be mounted...
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Error Message: "Unknown Flash Type". What Does This Mean?

That is a feature on the mainboard that protect the BIOS from being flashed accidentally
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Hardware Guide Part I (Processors)

Find out more about the latest generation of processors, their sockets and read more about instruction sets and features.
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Hardware Guide Part II (Chipsets)

Find out more about the latest generation of chipsets, their southbridges and read more about features.
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How Can I Get Windows XP to Support USB 2.0?

Please follow the instructions
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How Do I Find Out About The Fastest CPU Supported by my Shuttle XPC

For a complete list of supported CPU on a specific model please visit our FAQ web support pages.
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How do I get my Linux driver for my XPC?

Currently, Shuttle provides Linux supports for some XPCs by packaging Linux driver CD along with the systems.
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How Do I Install the RAID Device Driver During Windows 2000/XP Installation

Before installing Windows 2000/XP, please download and extract the High Point IDE RAID Driver from our download page to an empty floppy disk.
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How do I update (flash) the BIOS (Reprogram the EEPROM)?

Shuttle has released a self-executing auto BIOS flash file (for Award BIOS model only), which can be directly downloaded to a bootable floppy without decompressing from the original ZIP file first.
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How does Shuttle I.C.E. heat pipe technology work?

A heat pipe is a heat transfer device with an extremely high effective thermal conductivity. Heat pipe is a vacuum tight vessel which is evacuated and partially back-filled with a working fluid.
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How to use Winflash utility?

Please read this tutorial
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Installation of the XPC 802.11b/g Wireless Kit PN18

Installing the XPC 802.11b/g Wireless Kit is quick and easy. Simply follow the steps below to install the hardware, followed by a few clicks of the mouse and you will be up and running on your own wireless network.
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Installing IDE hard drives greater than 137GB

The operating system does not show the correct capacity for drives greater than 137GB.
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Most Frequently Asked Technical Support Questions

Please take a look at the following most frequently asked questions received by our technical support department before contacting Shuttle, in the event that the answer to your question is here.
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Multimedia-Memory Cards

Find here an overview of all current memory card types...
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Only 3.5GB available with 4 GB RAM installed?

Designed as a 32-bit operating system (OS), Windows XP supports an address range from 0 to 4 GB of physical or virtual memory. Even if a computer is loaded with 2 GB of physical RAM, the OS still has access to 4 GB of virtual memory via disk paging. Physical memory addresses are allocated to manage both the computer’s resources (machine hardware) and RAM. The PCI memory addresses starting down from 4 GB are used for things like the BIOS, IO cards, networking, PCI hubs, bus bridges, PCI-Express, and the largest block of addresses is allocated for graphics cards.
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Overview of the different types of Shuttle XPC chassis

Read more about the different types of chassis.
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Prescott support of Shuttle products

The latest Pentium/Celeron D CPUs with Prescott core are just partly supported by older mainboards and XPCs...
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Shutdown at CPU-Overheating (only Athlon XP)

All socket A XPC-mainboards and all other current socket A mainboards are equipped with integrated hardware CPU proof that powers off the computer if overheated.
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SN26P PCI-E VGA Card Support List

Which VGA card is supported by SN26P?
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Switch on a computer via network (WOL)

How to use the Wake-on-LAN (WOL) function in order to switch on a PC via the local area network.
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What Do I Do If My System Fails to Boot or Hangs at POST?

The first thing to do is to shut down the system and clear CMOS with a jumper.
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What temperature monitoring utilities are available?

The following links contain freeware/shareware for CPU/System/HDD temperature monitoring utilities
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Where can I find an overview of compatible hardware for Microsoft Windows XP Media Center Edition 2005?

Microsoft provides a "Designed for Windows XP Media Center Edition 2005 Logo Partner List" on their company website
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Which Shuttle XPC supports Microsoft Windows XP Media Center Edition 2005?

The Shuttle HQ technical support department has provided a compatibility overview on their website.
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Why won't my operating system install on the C: drive?

For models with pre-installed USB card reader such as the ST61G4, SN85G4 and RefleXion, etc, this could sometimes result in the card reader occupying the "C:" drive letter (as well as D, E and F).
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Will My XPC Run Cooler With The Case Off?

Due to the XPC's small footprint design, the thermal dynamics are very different than that of a regular full-size PC. Whilst normal PCs may run cooler with the case off, the XPC has strikingly unique properties.
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Windows 2000 / XP: INACCESSIBLE_BOOT_DEVICE

If you run Windows 2000 on a hard disk and replace the mainboard of the PC afterwards, Windows may abort booting displaying "INACCESSIBLE BOOT DEVICE," because Windows 2000/XP only installs the IDE-drivers that are needed for the very first installation.
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Windows Vista Editions

All Windows Vista editions are available as 32 bit and 64 bit versions. In Europe, the N version of "Home Basic" and "Business" does not include the Windows Media Player. Windows Vista " Starter" is not currently scheduled to be available in the high income markets like Europe. Windows Vista " Enterprise" is optimized for enterprise organizations and is available exclusively to Microsoft Software Assurance customers. You can upgrade from your current edition of Microsoft Windows XP or Windows 2000 to a corresponding or better edition of Windows Vista by purchasing and installing an upgrade copy of Windows Vista. You can install into an existing Windows partition, but this is not recommended, since you can no longer use the old system after the installation of Windows Vista. Some product features are only available in certain editions of Windows Vista and may require advanced or additional hardware.
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Windows® XP - Initial steps

A little help for the first steps with your Shuttle XPC after first boot...
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XPC History

The following overview shows Shuttle's XPC models in the order in which they were released in Europe. Newest models are listed first - going back to the original XPC barebone, the "SV24" from 2001.
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XPC Quick Installation Guide (G-series)

Setting up an XPC is a relatively simple operation.
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XPC Quick Installation Guide (i-series)

Setting up an XPC is a relatively simple operation.
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XPC Quick Installation Guide (P-series)

Setting up an XPC is a relatively simple operation.
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2009
16.10.2009 13.55.00